Practical Business Support From Someone Who Has Been Solving Problems for More Than 40 Years

Small businesses often reach a point where the owner and existing staff are simply doing too much.

Customer issues, technical problems, project follow-up, vendor coordination, research, documentation and day-to-day operational tasks all take time away from running and growing the business.

That's where I can help.

I provide experienced, dependable technical and operations support to small businesses that need an experienced professional—but don't necessarily need another full-time employee.

What I Can Help With

Technical Operations Support
For AV, video, broadcast and production companies that need experienced technical and operational assistance.

eCommerce Operations & Customer Support
Helping online businesses manage customer issues, orders, vendors, research and the operational details that keep the business moving.

Technical Customer & Operations Support
Providing technology and SaaS companies with experienced customer support, troubleshooting, documentation, issue tracking and project coordination.

Why Work With Me?

I bring something that is difficult to find in a typical virtual assistant or outsourced support service:

Experience. Judgment. Reliability. Problem-solving ability.

My professional career spans more than four decades in broadcast engineering, technical operations, production support and management. I've managed engineering teams, supported demanding live productions, coordinated complex technical operations and solved problems where reliability and deadlines mattered.

Today, I'm making that experience available to small businesses that need dependable support without the commitment and expense of hiring another full-time employee.

Need Another Experienced Set of Hands?

If there are responsibilities that continually end up on your desk, problems that keep getting pushed aside, or operational tasks that someone needs to take ownership of, let's talk.

Schedule a conversation to discuss what you're dealing with and whether I can help.